Shipping Policy

Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary based on your location and selected shipping method. Estimated delivery times are:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days

Free Shipping
We offer free standard shipping on all orders over $35

Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number to follow your package’s journey.

Shipping Carriers
We use major carriers such as USPS, UPS, and FedEx, depending on your location and the delivery method selected.

Lost or Damaged Packages
We are not liable for packages once they have been delivered to the carrier. If your package is lost or arrives damaged, please contact us and we’ll help you file a claim or arrange a replacement when possible.

Information:

📍 Location: 10 Lackawanna Ave., Gladstone, NJ

📧 Contact: barbara@jolitee.com | 📞 908-350-7400

🔄 Returns: Unopened items may be returned within 30 days of purchase